Add some treats your pet will love.
From Karachi to Khyber — we get your pet's essentials to you quickly. We currently deliver within Pakistan only.
Order cancellation policy
| Zone | Estimated time | Shipping cost |
|---|---|---|
| Lahore (city) | Same day / next day | Calculated at checkout |
| Major cities | 1–3 business days | Calculated at checkout |
| Rest of Pakistan | 3–5 business days | Calculated at checkout |
Same-day dispatch
Orders before 2 PM
Nationwide coverage
All cities & towns
Live tracking
Email + WhatsApp updates
Secure packaging
Pet-safe, sturdy boxes
When will my order be dispatched?
Orders placed before 2 PM are dispatched the same day (Mon–Sat). Orders after 2 PM or on Sunday are dispatched next business morning.
Can I cancel my order?
Yes — you can cancel free of charge any time before your order is dispatched. Contact us on WhatsApp, phone, or email with your order number. Once dispatched, orders cannot be cancelled and our Returns & Refunds policy applies instead.
How long do cancellation refunds take?
If you paid online and cancel before dispatch, your refund is processed to the original payment method within 3–5 business days.
Do you ship internationally?
Not yet — we currently deliver within Pakistan only. All prices are in Pakistani Rupees (PKR).
How do I track my order?
You'll receive a tracking number via email and WhatsApp as soon as your parcel is picked up. You can also track on our Track Order page.
What couriers do you use?
We ship with TCS, Leopards, M&P, and PostEx depending on your city and availability.
Is free shipping available?
Free delivery is offered only when the current store rules allow it. Your delivery fee is shown at checkout after entering your city and applying any discount.
Do you deliver to my area?
We deliver to all cities and towns across Pakistan. If you're in a remote area, delivery may take a day or two longer.